triggers fancybox

Hello!

Looks like you're in the USA, switch to our US store.

United States

Delivery Rates and Charges

UK Christmas Delivery Times

For all our delivery options during the busy period, please check our guide to final order dates for Christmas delivery.

Orders places after these dates may not arrive in time for Christmas.

Free Economy delivery:                   Sunday 18th December midday

 

Royal Mail 1st class:                          Tuesday 20th December midnight

Tracked 24:                                         Wednesday 21st December 10am

UK Courier:                                         Wednesday 21st December 10am

 

USA & EU

Please place your order on or before Wednesday 13 December for delivery before Christmas.

Rest of World

For Christmas delivery on orders outside of UK, USA and EU, please place your order on or before Friday 9th December.

Over the Christmas period into the New Year it might take a little longer to receive orders due to public holidays and reduced delivery services over this period. Orders placed between the 22nd December and 2nd January 2017 may not go out until the 3rd January.

 

Order Lead Times

We aim to send out all stock orders within 1 working day of receipt of order.

UK Delivery Charges

FREE Economy UK Delivery*
This is available on all UK deliveries over the value of £15 (£1.95 below £15) - 4 - 5 working days.

Royal Mail 1st Class Delivery Service - £2.95
Orders sent via this service will usually arrive within 1 - 2 working days. This delivery time frame is for stock products and not mad-to-order personalised products.

Tracked 24 Delivery Service - £4.95
Orders sent via this service will usually arrive next working day. This delivery time frame is for stock products and not made-to-order personalised products.

UK Courier Delivery Service (Monday - Friday Only) - £5.95
Orders using this service will usually arrive within one working day from dispatch date (Please place your order before 13:30) and will be delivered using a signed for Parcelforce service. Please note if you order on a Friday using this service your order will not arrive until Monday.

Express next-day delivery services are available. Please contact our Customer Services team for assistance on your next-day requirements. * “UK” includes the Isle of Man and the Channel Islands.

Personalised products
Please allow up to 7 working days for your order to be delivered.

 

EU* Delivery Charges

Standard EU Delivery: £6.00

Heavy/Bulky Items :£10

Super Heavy Items (over 20kg): £15

Please allow up to 5 days for receipt of your order, if your order contains a personalised product it will take a little longer to arrive.

Orders will be delevered via a Royal Mail International service or FedEx.

“EU” includes Switzerland.

 

North America (United States, Canada)  Delivery Charges

Standard Delivery: £6.00

Heavy/Bulky Items: £10.00

Please allow 7 - 10 days for receipt of your order, if your order contains a personalised product it will take a little longer to arrive.

Orders will be delevered via a Royal Mail International service or FedEx.

 

Notes

  • All delivery times are working days: Monday – Friday.
  • Production times are from receipt of order to dispatch.
  • Delivery times are published performance timings.
  • UK Courier delivery is Monday to Friday.
  • UK Postal delivery is Monday to Saturday.
  • Please contact our Customer Services team If you have any further questions about shipping.