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Returns and Refunds

Extended Christmas Returns Policy

If you are not entirely satisfied with your product and wish to return it, All Jigsaw Puzzles is offering an extended returns period this season. All Christmas orders placed between the 1st of December and Christmas will have until the 31st of January to be returned. Please be aware that we can only accept returns from the person who originally purchased the product from us, not from the recipient.

To make a return or request a refund within this extended Christmas period please contact us via email at help@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811 317 (outside UK: +44 1837 811 317) and we will arrange for replacement goods or a full and prompt refund.

Standard Returns Policy

If you are not entirely satisfied with your purchase, please contact us within 30 days of receipt of your purchase(s) either by e-mail to help@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811 317 (outside UK: +44 1837 811 317) and we will arrange for replacement goods or a full and prompt refund. This does not affect your statutory rights.