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Welcome to the All Jigsaw Puzzles Shop! Get FREE Delivery on Orders over £20!
Welcome to the All Jigsaw Puzzles Shop! Get FREE Delivery on Orders over £20!

Copy of Delivery Rates and Charges

Delivery update (25th March 2020)

Following the advice of the UK government to allow online retailers to continue trading, as well as having time to catch up with orders, we have decided to accept orders again on our UK store. As we still have a lot of existing orders to get through, please allow 5-10 working days for your order to arrive. We will do our very best to get your order to you sooner, we just want to ensure you are aware that it will take longer for your order to be received. Please also note that we are only sending to UK addresses at this time. Standard delivery only.

If you have an outstanding order, please allow 5-10 working days for your order to be processed, shipped and delivered from receipt of your order.

Thank you for your patience and support!

See our statement page for more information.

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UK Delivery Charges

FREE Tracked UK Standard Delivery on orders over £20*
(2-4 working days from dispatch)

*Free Tracked delivery is available on all UK deliveries over the value of £20 (The postage fee is £1.99 if your order is below £20).  Please allow 2-4 working days from dispatch.


Orders under £20 - Tracked UK Standard Delivery 
£1.99 (2-4 working days from dispatch)

Orders sent via this service will usually arrive within 2 - 4 working days from shipment. Made-to-order personalised products dispatch time may take longer.

* “UK” includes the Isle of Man and the Channel Islands.

Please contact our Customer Services team for further assistance on your delivery requirements.

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EU Delivery Charges

Standard EU Delivery
£7.99

Heavy/Bulky Items (over 1.5kg)
£10 - £15

Super Heavy Items (over 20kg)
£20

Please allow up to 7 working days for your order to arrive after your item has been dispatched. If your order contains a personalised product, it may take up to 10 working days.

Orders will be delivered via a Royal Mail International Service or FedEx.

“EU” includes Switzerland.

We're very sorry, but we are only able to send orders to Ireland at the moment. 

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North America (United States, Canada) Delivery Charges

Standard Delivery
£6.95

Heavy/Bulky Items (over 3kg)
£16.95

Please allow 7 - 10 days for your order to arrive from dispatch. If your order contains a personalised product it will take a little longer to arrive.

Orders will be delivered via a Royal Mail International Service or FedEx.

We're very sorry, but we are not currently able to send orders to Canada.

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Please Note:

All delivery times are working days: Monday – Friday.

Production times are from receipt of order to dispatch.

Delivery times are published performance timings.

UK Courier delivery is Monday to Friday.

UK Postal delivery is Monday to Saturday.

Please contact our Customer Services team If you have any further questions about shipping.

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Personalised Products

As all our personalised products are carefully handmade, please allow up to 5 - 7 working days for your order to be dispatched. Please note that this does not include the additional delivery time, which will be based on the delivery method you selected.

 

All our own range jigsaw puzzles are shipping in 'posting boxes', so they can be popped straight through your letter box (unless you're ordering lots of puzzles in one go!)