All Jigsaw Puzzles .co.uk

1. How Much is the Postal Charge?

Postage and packing is just £1.79 on all UK mainland delivered orders. Orders to the Islands and Highlands can cost a little more due to the higher courier cost. As you checkout the postage fee will be clearly displayed. Don't forget also that orders over £30 delivered to mainland UK will also receive a free puzzle roll and free jigsaw (while stocks last)

Nearly all puzzles are delivered within 1 or 2 days. We use Royal Mail or Interlink Express. All standard jigsaw puzzles are dispatched within 1 working day (personalised jigsaw puzzles take a few days to print, cut dry before they can be sent please see those pages for details)

Postage and Packaging is from £4.00 for anywhere in Europe and from £5.00 for worldwide delivery If you are ordering from outside the UK the easiest way to work out your postage is to select the jigsaws you would like and then go through the checkout process. It will then automatically work out your postage before you need to pay.

2. How Can I Get in Contact with 'All Jigsaw Puzzles'.

Please click the 'Contact Us' at the top right of every page or Click Here to contact All Jigsaw Puzzles UK.

If you prefer to use Snail Mail, please write to the following address:

All Jigsaw Puzzles
Airport House
King's Mill Lane
South Nutfield
Surrey
RH1 5JY

3. Who are 'All Jigsaw Puzzles'?

We are a dedicated family run business. Specialising in jigsaw puzzles, we are able to concentrate all our attention on offering top quality jigsaw puzzles, a user friendly site, and excellent customer services. We try and test every jigsaw puzzle company to make sure they are of an excellent standard.

We really care about our customers and are able to spend a lot of time and attention with each visitor to our site. All enquiries will be answered within 1 working day or less and full refunds are given (see our guarantee).

We are constantly trying to improve our site and the products available so we are ready to listen to all ideas! Good ideas will be rewarded - please contact us via the helpdesk - Jigsaws - Ideas Click Here

4. Will my Details be kept Confidential?

All details are kept strictly confidential. We do not sell or rent any details to any other party.
When your order is processed, World Pay will have access to your credit card details which are processed on a secure site. WorldPay is used by some of the countries leading companies. They have their own strict confidentiality agreements. World Pay is the only company that will have access to your credit card details - we do not even have access to this information!
For more information on Securite and Online Ordering, click here.

5. What is your Returns Policy?

Under distance selling regulations you can return any items received within 7 days of the items arriving - you have a duty of care over the items during this period (however we are happy to extend this offer for 90 days incase you are buying them as a gift etc....). If you receive a jigsaw puzzle that is damaged or faulty please contact us so we can help.

6. What are your Delivery Times?

We dispatch all standard jigsaws and accessories within 24hrs of ordering (Mon- Fri) Orders under £20 are generally sent by first class post - orders over that value or sent on a next working day delivery.

7. Do our prices include VAT

Yes all prices displayed on this website include VAT. Our Vat number is 800988617 (World Ideas Ltd)