2.
How Can I Get in Contact with 'All Jigsaw Puzzles'.
Please click
the 'Contact Us' at the top right of every page or Click
Here to contact All Jigsaw Puzzles UK.
If you prefer to use Snail Mail, please
write to the following address:
All Jigsaw Puzzles
Airport House
King's Mill Lane
South Nutfield
Surrey
RH1 5JY
3.
Who are 'All Jigsaw Puzzles'?
We are a
dedicated family run business. Specialising in jigsaw
puzzles, we are able to concentrate all our attention
on offering top quality jigsaw puzzles, a user friendly
site, and excellent customer services. We try and test
every jigsaw puzzle company to make sure they are of
an excellent standard.
We really care about our customers and are able to spend
a lot of time and attention with each visitor to our
site. All enquiries will be answered within 1 working
day or less and full refunds are given
(see our guarantee).
We are constantly trying to improve our site and the
products available so we are ready to listen to all
ideas! Good ideas will be rewarded - please contact
us via the helpdesk - Jigsaws -
Ideas Click Here
4.
Will my Details be kept Confidential?
All details
are kept strictly confidential. We do not sell or rent
any details to any other party.
When your order is processed, World Pay will have access
to your credit card details which are processed on a
secure site. WorldPay is used by some of the countries
leading companies. They have their own strict confidentiality
agreements. World Pay is the only company that will
have access to your credit card details - we do not
even have access to this information!
For more information on Securite and Online Ordering,
click
here.
5.
What is your Returns Policy?
Under distance
selling regulations you can return any items received
within 7 days of the items arriving - you have a duty
of care over the items during this period (however we
are happy to extend this offer for 90 days incase you
are buying them as a gift etc....). If you receive a
jigsaw puzzle that is damaged or faulty please contact
us so we can help.
6.
What are your Delivery Times?
We dispatch
all standard jigsaws and accessories within 24hrs of
ordering (Mon- Fri) Orders under £20 are generally
sent by first class post - orders over that value or
sent on a next working day delivery.
Orders
to the Scottish Highlands and outside the mainland UK
do take longer to arrive.
Please note that personlaised jigsaws that are made
to order do take longer, please see the delivery times
stated on those order pages.
IMPORTANT - Please ensure the address you provide
is 100% correct, full and complete with postcode. You
will be sent an email after ordering that confirms your
order details. Make sure they are correct. We are not
responsible for orders lost in transit if the postcode
or other parts of your address are wrong.
7. Do our prices include VAT
Yes
all prices displayed on this website include VAT. Our
Vat number is 800988617 (World Ideas Ltd)